Am most displeased with several members of nursing staff at a particular hosp here in Melbourne.
How do I loathe this place?
Let me count the ways....
When you have two freaking
good working eyes in your head and a
functioning brain in your skull, please look at an elderly patient who is cynosed
(blue around the the lips or in dad's case - lips, fingers, hands, ears, etc) panting for breath and falling out of a wheelchair and DO NOT fecking tell me his oxygen sats are 96% and he doesn't need oxygen.
Oh, yes they did.
And then do NOT even think of rolling your eyes at me, smirking and telling me in a sing-song voice it's my choice if I want to take him to a private hosp, because I will ( and I did) POLITELY request a patient ambulance transport to take Dad to a private hosp.
And do NOT try to trot out the 'against medical advice' drivel at me cos if
I can see he's sick and
you can see he's sick then fecking DO something.
You know what?
Basic manners in many of these cases would have made a HUGE difference, but at least 2 triage nursing staff were so antagonistic towards me
(and me not having even spoken to them!) I am not surprised they need security.
Really, asking someone to leave the triage area is a simple matter of please and thankyou with a smile.
Certainly not
"You have to
get out I need these chairs empty" in an aggressive snarl, emphasis on the 'get out'.
Bitch.
And kept glaring at us while Dad was left alone in triage getting bloods done, panting and falling out of the wheelchair while some other nurse made a right royal cock-up of reading the doctors letter and assigning medications/medical conditions my father has NEVER been on and NEVER had.
But what should I expect from the nurse who informed me, several months ago, that my son's meltdown and attempt to choke himself with a belt wasn't as bad as all the other children who needed to be seen ahead of him and that she doubted they could get anyone in to see him at all.
Again,
bitch.
I see the formal complaint didn't sweeten your disposition.
But the kicker was finding out that basic communication skills in some nursing staff are non-existent.
I have been informing various members of the nursing staff since SUNDAY that Dad was going back downhill, that he was much improved Friday and Saturday on another ward, that he was eating, ambulating, orientated to time, place, person, sharp as a tack, on the ball, laughing and joking and
conversing appropriately.
None of which he's been capable of, to a lesser extent each day, since SUNDAY.
No, if these type of concerns are to be raised apparently the freaking patient's family must be at the hospital at tell the doctors themselves, or so it was inferred to me.
Cos NOT ONE OF THE STAFF passed on anything I'd told them.
The lazy ones, who roll their eyes and think they've got a cruisy shift by having to look after the elderly with bare minimum of requirements and who tell family one story and staff a different one - yes, I know all about
you.
LAZY.
Ineffectual.
The thin-skinned little uni grads so fresh from the halls of study they think a stethoscope waved in their direction is an aggressive stance.
Pathetic.
The I'm-so-busy-doing-nothing-but-I-look-good nurses - go suck a lemon, you'll have an ulcer by the time you're 30 for fear people will find you out to be the frauds you really are.
There are some fabulous nurses working at this particular hospital and they deserve every cent and accolade they earn, and then some.
It's such a shame they and the public have to tolerate the dropkicks.